Moe Veterinary Centre

Reviews of Moe Veterinary Centre

•  

  irene l Added February 12, 2018

  ★ ☆ ☆ ☆ ☆
  Unfortunately, my experience with this Vet Service has not been positive. I call it as it is as I have been there 3 times and now have changed to the Old Sale Road Vet Services which was the best decision I made. Moe Vet Services or should I say Dr Catalina Castillo services were poor, impersonal and unprofessional. For example, when I took both of my dogs in after getting kennel cough she come across as being unsure of how long to give them their antibiotics, when I took 1 of my dogs back for a dental clean I got the best of feedback from the nurse at hand over, but when Dr Catalina Castillo spoke to me she claimed my dog woke up and that she had issues cleaning her teeth. Futher still when I was giving Dr Castillo the heads up on my dogs anxiety with injections I did say she may gnaw but wont bite, i got blamed for her bitting the work experience student. I have never come across such an insecure women who could not forward plan with two dogs in a consultation, plan the management of the dogs with two other people in the room to the point all it needed was a few snacks to calm her down. On the another matter, she informed me that it was not a good idea to continually express the anal glands as it could infect them but she failed to ask me how many times I had done this. Dr Castillo didnot even bother to ask me any questions on my dog in relation to this matter just kept making assumptions. AS i said, i didnot get her on a bad day, just a bad Vet Doctor who in my experience was not good at her job nor did she take the time to listen to what I had to say about my dogs. So I have jumped ship and gone to the Old Sale Road Vet Services with Dr Andrew Lewis in Newborough. In short she didnot take the time nor did she really care and I found she come across as negative. I call it as it is a Bad Vet Doctor not a Vet doctor on a bad day. Perhaps Dr Castillo you should pay more attention to your clients and take a genuine interest in looking after animals as this experience time and time again proved you done the exact opposite. I welcome any feedback as well after my post. Cheers.

Add review

Questions & Answers

1. What is the phone number for Moe Veterinary Centre

2. Where is Moe Veterinary Centre located?

3. Is there a primary contact for Moe Veterinary Centre

4. What is the web address (URL) for Moe Veterinary Centre

About moevet.com.au

Veterinary Services | Moe Veterinary Centre GIPPSLAND
Open 7 days a week Moe Vet Centre is committed to excellence, providing a range of friendly veterinary expertise, products, services and clinic programs.
veterinary, animals, veterinary services, veterinary centre, moe, gippsland, victoria